March 9 Update
Hi guys!
Here are the most recent (March 9, 2010) GMT Games production, shipping, and distribution updates.
Shipping/Charging Update
Shipping: As of last night, We have finished shipping all P500 copies of:
Today we start shipping distributor orders of those three items. Also, for those who own TS Deluxe but did not order any of the three February releases, we will ship your TS errata cards starting today.
Charging: We will begin charging on Monday, March 15th for Chariots of Fire, that we intend to begin shipping by the end of this month. If you have this game on order, please check your credit card info in your online account to make sure that it is current. And for those of you who use the PAY BY CHECK option, please go ahead and send your checks in for any of those three games so there won't be any delay in getting your order shipped on time.
August:
Production Notes:
1. We've now added Nothing Gained But Glory back to the production schedule. It's POSSIBLE it could ship before August, but we still have one map and a few details to finalize, so we are scheduling conservatively here.
2. Dominant Species has won the "which of Chad's Euro-games had more orders by the end of February, 2010?" derby and is now slated for release in August.
3. We continue to get a lot of questions regarding when the C& C Napoleonicsgame will go on the production schedule. We're just not sure yet, as this is a BIG art job. Once our artists get a little closer to finished on all the icons needed for the game, we'll have a better sense of when to slot it for production.
New P500s
Today we added the following four new games to the P500 List:
1989
Bomber Command
No Retreat: The Russian Front
Sicily: Fast Actions Battles #2
We also added Auto Orders for each game to customers who had auto orders for card-driven games (1989), Air Games (Bomber Command), FAB Series (Sicily), and Non-Series Games (No Retreat). If we added an auto order to your account for a game you don't want, just go into your account and cancel the order, or feel free to chat with our office folks if you need help.
Online Demo Help
What’s the easiest way to learn how to play a game? By being taught by someone who already knows how to play! Do you have a favorite GMT game that you would like to help others learn to play online? We’re looking for volunteers to help present online game demos. Presenting an online game demo is easy to do and lots of fun! If you would like to volunteer to present a game, please contact Joel Toppen at joel_m_toppen@msn.com and he will help you prepare for the demonstration.
Expanding Online Play and File Delivery Services - Could Use Some Experienced Help
You guys know that we are constantly trying to support players who want to play our games online, and our efforts in this area continue. One of our technology goals this year is to expand and enhance our online gameplay options for you guys by getting you easy access to even more venues and methods for playing our games online. Our online offerings are my responsibility, but I am lacking experience and expertise in this particular area. So we could use some help. If you have programming or design experience with either websites that are dedicated to online play or delivering Java- based game applications via the internet and you are interested in helping us out, please contact me at gmtgames@aol.com.
Thanks!
Gene
Online Customer Support
If you have any questions regarding any orders or upcoming charges (or any customer service inquiry), the quickest way to get an answer is to use our Online Chat on the GMT website – which connects your directly to our office ladies. Certainly they’ll help you by phone or e-mail as well if you wish, but the online chat is a very fast and easy way to get your questions answered. Note that if you click the “Send a transcript” box when you initiate the chat, you’ll get an e-mail transcript of the entire chat for your records. We like this feature, as you get verification of everything that was said just like e-mail, but the response is MUCH quicker. We invite you to try it out the next time you need an answer from the office folks.
That's all for this time.
Enjoy the games!
Your Friends at GMT Games
www.gmtgames.com
Toll Free Order and Support Line: 800-523-6111
E-mail: gmtoffice@gmtgames.com
Customer Database Cleaning
Hi guys!
Beginning next week, we'll be cleaning out our customer database (it's getting pretty large, which affects performace, and we do have quite a few records in there that don't show any recent activity) by deleting records for customers who have not either:
a. Purchased or pre-ordered something from us over the past three years, or
b. Had any activity in their online customer account over that same timeframe.
If you have ordered from us recently or have logged in to your online GMT account at least once, you don't need to do anything - or worry. Your records will not be deleted.
If you haven't done either of the above, though, the easiest way to let us know you want to stay on our email list for customer updates is to just log in to your online account at www.gmtgames.com. Our system will time stamp your login and note "account activity" which will ensure your customer record is not deleted when we update. If you have any trouble logging in (forgot password, etc), just chat with our office ladies (top right of any page of the website) and they can help you.
Thanks for helping up keep our customer records up to date!
Enjoy the games!
Gene
Three New Items Shipping Today!
Hi guys,
Battles of the American Revolution Series Demonstration
On Monday, February 15, we will be hosting a demonstration of the Battles of the American Revolution series. This wonderful game series is prominently featured at the upcoming PrezCon. Here's a good chance to get a last-minute primer on game play!
We will be playing the Battle of Eutaw Springs for this demonstration. You can get all of the details on this demonstration and how to join in here on GMT's website.
Hope you can join us!
February 9 Update
Hi guys! Here are the most recent (February 9, 2010) GMT Games production, shipping, and distribution updates. Shipping/Charging Update Shipping: We have finished shipping all P500 and distributor copies of both C3i Magazine Issue #23 and The Battle for Normandy over the past couple of weeks.
For the next shipping batch, we will begin shipping P500 orders for the following three items on Monday, February 22nd:
We will also be including the several updated errata cards for Twilight Struggle Deluxe Edition along with these orders. For those who own TS Deluxe but are not ordering any of the three February releases, we will ship your errata cards separately, shortly after we finish shipping all the P500 orders.
Charging: We began charging last week for the three games/modules that we will begin shipping on February 22nd. All cards for those orders SHOULD now have been charged. If you have any of those on order but haven't seen a charge yet, please contact the office ladies via phone or online chat and they'll take care of any problem with the order, expired cc, etc. And for those of you who use the PAY BY CHECK option, please go ahead and send your checks in for any of those three games so there won't be any delay in getting your order shipped on time.
Tentative Production Outlook Through August, 2010
February 22nd:
August:
Production Notes:
1. Great Campaigns of the Thirty Years War, which was previously on the production schedule, has been moved back to a Fall release. Nothing tragic here, guys, final development is just taking a bit longer than we anticipated on this one. 2. Nothing Gained But Glory was also on the previous schedule for 2nd quarter of this year. We've had some recent delays that have affected the maps and the playbook readiness, and we're not absolutely certain yet exactly when those will be ready. It's likely that this game WILL drop back into the schedule for sometime in the summer, but we don't want to commit to that until we know for sure when the maps and playbooks will be ready for the printer.
3. We've had a lot of questions regarding when the C& C Napoleonics game will go on the production schedule. We're just not sure yet, as this is a BIG art job. Once our artists get a little closer to finished on all the icons needed for the game, we'll have a better sense of when to slot it for production.
New P500s
We'll begin adding some new P500 games to the list around the end of February. Keep an eye on the website for some cool new games!
GMT Distribution of Hexasim Games
Thanks to all of you have have bought the Hexasim games from us over the past month or so. Liberty Roads is now sold out, and he have only a small number o fKawanakajima in stock as well. We expect to make a restock order within the coming couple weeks and hope to have the games back in stock by sometime in mid-late March.
UGG's Command & Strategy #7
Beginning later today, we will offer the BOXED (deluxe) version of C&S #7 for $45 + shipping. Get them while they last!
Online Customer Support
If you have any questions regarding any orders or upcoming charges (or any customer service inquiry), the quickest way to get an answer is to use our Online Chat on the GMT website – which connects your directly to our office ladies. Certainly they’ll help you by phone or e-mail as well if you wish, but the online chat is a very fast and easy way to get your questions answered. Note that if you click the “Send a transcript” box when you initiate the chat, you’ll get an e-mail transcript of the entire chat for your records. We like this feature, as you get verification of everything that was said just like e-mail, but the response is MUCH quicker. We invite you to try it out the next time you need an answer from the office folks.
That's all for this time.
Enjoy the games!
Your Friends at GMT Games
www.gmtgames.com
Toll Free Order and Support Line: 800-523-6111
E-mail: gmtoffice@gmtgames.com
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